Recent Downtime

[Gita]

[IMG]http://api.ning.com/files/*sf-w3DBVv1UeHKCYykyzJAS2fTe2d4usfsbz2u*vd12fGO1YZTMlIOZNsnTUz4t75Oox4c5XgNfCX10G7hK8tSrKFuJuwQL/frustration.jpg[/IMG]

[hostingtechs]

Posted by Vidya Moksha (here)
(my broadband is fine and other sites are ok - just this one - im in NZ)

Keep in mind that because of how the internet works in connecting through many people and going all over the place, just because other sites seem fine doesn't mean that your ISP doesn't have a problem. If all the sites you are trying to connect to are in Texas by coincidence; your ISP might have a problem connecting to Virginia and thus causing trouble for PA for you. I'm not saying this is the case, especially since many people are having trouble, I'm just pointing this out for in general.

Posted by xbusymom (here)
thanks for all your hard work and expertise... I know it can be extremely frustrating dealing with a myraid of details that seem to go wrong all at the same time...

(*I would like to see all the complainers jump into your shoes and do better ... or at least be patient while the people with the know-how sort through all the possibilities)

keep up the great work- I appreciate you and this board!

I would like to see that too, I really would. And thank you for your comments; they are appreciated.

Posted by John (here)
The only time I have seen large numbers of disks fail simultaneously like that was power related (bad power surge owing to faulty PSU).

Same here, but the power is fine (we've been testing that since we moved into this facility with power monitoring equipment). Also, if there was a power problem, we would have had other drives besides just that one Seagate model go bad. I'm really leaning towards the conclusion that they simply sent us a defective batch of drives, and since drives all being made by robots these days, once they make one mistake they're going to repeat it over and over and over.

Posted by Sunny d (here)
slow slower slowest....!

Can you please be more descriptive so we can get a better idea on actual timing? Thanks!

Posted by bluestflame (here)
thank you for maintaining this site, i'm sure people understand these things happen and there's nothing to be gained from venting thier angst at the providers and maintainers of the site , it's up again now and surly will improve in performance , I know it is an exercise that didn't cost me $3000 dollars , i hope things run smoothly for you mob in future ~☼~ ...

Thanks, we appreciate that.

Posted by blue777 (here)
I would not say this was slow...but I wrote this yesterday.......

I'm a little confused what you mean, can you please elaborate? Thanks!

[hostingtechs]

Well, I'm probably going to get yelled at for saying this, but I really think the possibility of a vBulletin malfunction should be looked in to as it is 100% possible.

If there were other PHP/MySQL scripts on the site I'd have people check those, but there aren't so we can't test that. How about the ProjectAvalon home page which is static html? Has anyone had problems with loading that or the interview files?

Thanks.

--
Karl

[hostingtechs]

Just finished changing some back end settings in hopes that it increases vBulletin's speed.

Please let us know your thoughts.

Thanks.

--
Karl

[Sunny d]

logging in : 1,5 min
redirecting to page 95 sec
trying to post 6 times. I dont have problems on other forums or sites, only here

[hostingtechs]

Posted by Sunny d (here)
logging in : 1,5 min
redirecting to page 95 sec
trying to post 6 times. I dont have problems on other forums or sites, only here

Okay, we will continue to look into it.

--
Karl

[Wood]

Please check these two reports of load times:
http://host-tracker.com/check_res_ajx/4850338-0/share/
http://host-tracker.com/check_res_ajx/4850355-0/share/

[hostingtechs]

Added another instance into the cluster, as well as increased RAM for all the cloud upstream processors.

http://host-tracker.com/check_res_ajx/4850480-0/share/

[Wood]

Without the slash at the end I think it only gets an http redirect (see the page size, 185 bytes).
This is a report for https://projectavalon.net/forum4/ : http://host-tracker.com/check_res_ajx/4850508-0/share/
And this is for https://projectavalon.net/forum4/forum.php : http://host-tracker.com/check_res_ajx/4850525-0/share/
I don't know what is the difference between those two but the page sizes are slightly different.

Could it be a database bandwidth problem?

[Wood]

I've just run some more tests from a machine in a datacentre in France.
"time wget https://projectavalon.net/forum4": 0m1.046s 0m1.150s 0m12.115s 0m1.571s 0m1.578s
Similar results for "time wget https://projectavalon.net/forum4/"
From the page size it seems wget resolves the redirect.
Apparently after this last, brief, shutdown things are better.

[hostingtechs]

Posted by Wood (here)
Without the slash at the end I think it only gets an http redirect (see the page size, 185 bytes).
This is a report for https://projectavalon.net/forum4/ : http://host-tracker.com/check_res_ajx/4850508-0/share/
And this is for https://projectavalon.net/forum4/forum.php : http://host-tracker.com/check_res_ajx/4850525-0/share/
I don't know what is the difference between those two but the page sizes are slightly different.

Could it be a database bandwidth problem?

Just realized that...I've been running those reports for a few minutes now, and they're getting better each time. It will take the load balancer a little bit of time since we added another instance and it needs to wait for people to leave and new ones to connect.

Already checked into that, but we don't think that is the case.

[hostingtechs]

http://host-tracker.com/check_res_ajx/4850642-0/share/

By the way thanks very much Wood for the host-tracker idea. It's very handy and works better than the other site we were using!

--
Karl

[Wood]

Posted by hostingtechs (here)
By the way thanks very much Wood for the host-tracker idea. It's very handy and works better than the other site we were using!

You're welcome

The 'new posts' link is still not impressive though: http://host-tracker.com/check_res_ajx/4850700-0/share/
I use it a lot and I've found it is usually (not just today) much slower than checking the main forum page.

[hostingtechs]

Posted by Wood (here)
The 'new posts' link is still not impressive though: http://host-tracker.com/check_res_ajx/4850700-0/share/
I use it a lot and I've found it is usually (not just today) much slower than checking the main forum page.

Hmm, yeah it's slower than the rest of the pages for me (7.5 seconds to fully load). It's doing a pretty intense db query, so it's naturally going to take longer, but I'll see what we can dig up.

--
Karl

[Decibellistics]

If people have become extremely upset with you guys for the faultiness of technology it is a sad sad sad day in the world of this project. Kudos to you techs

TECHNICIANS SHOULD RULE THE WORLD lololol

The biggest problem the news would have to report on in the world is how Bob Smob fudged up his soldering job HA!

[hostingtechs]

Posted by Decibellistics (here)
Kudos to you techs

Thank you.

--
Karl

[Swami]

Good work dudes....

Browsing like "the speed of light" now..!

[Sunny d]

Its getting better !!! thx

[Lucrum]

aaahh...defective hardware, so annoying when a full batch of them go wrong.

Cheers for giving info on the matter though, you have my complete understanding as I used to be a tech myself.

[hostingtechs]

Yes! This is great to hear