Cjay
9th December 2011, 10:38
Someone is NOT HAPPY. About one million people are NOT HAPPY!
Telstra internal website made public, releasing account details of up to one million customers
ACCOUNT details of up to one million Telstra customers have possibly been breached after an internal website was made public.
The website listed Telstra customers on bundle plans and included their names, plan types, contact they had had with Telstra customer service and in some instances their account passwords.
It was found by a Telstra customer who had googled looking for a customer service phone number.
Telstra removed the site after it was told about the breach today and also disabled its online billing, BigPond self care and the My Account functions on its website.
A Telstra spokeswoman said it was unclear how many accounts had been accessed but staff would work through the night on it.
“We apologise to customers who may have been impacted by this issue. Telstra takes its customers privacy seriously. The site has been disabled and a full investigation is underway.”
The telco also contacted the privacy commissioner to alert them to the breach and said it would contact affected customers within the next week.
Source: http://www.heraldsun.com.au/news/more-news/telstra-internal-website-made-public-releasing-account-details-of-up-to-one-million-customers/story-fn7x8me2-1226218546469
I'm expecting a call from Telstra next week and I am NOT HAPPY!
Telstra internal website made public, releasing account details of up to one million customers
ACCOUNT details of up to one million Telstra customers have possibly been breached after an internal website was made public.
The website listed Telstra customers on bundle plans and included their names, plan types, contact they had had with Telstra customer service and in some instances their account passwords.
It was found by a Telstra customer who had googled looking for a customer service phone number.
Telstra removed the site after it was told about the breach today and also disabled its online billing, BigPond self care and the My Account functions on its website.
A Telstra spokeswoman said it was unclear how many accounts had been accessed but staff would work through the night on it.
“We apologise to customers who may have been impacted by this issue. Telstra takes its customers privacy seriously. The site has been disabled and a full investigation is underway.”
The telco also contacted the privacy commissioner to alert them to the breach and said it would contact affected customers within the next week.
Source: http://www.heraldsun.com.au/news/more-news/telstra-internal-website-made-public-releasing-account-details-of-up-to-one-million-customers/story-fn7x8me2-1226218546469
I'm expecting a call from Telstra next week and I am NOT HAPPY!